Shipping & Delivery Policy
All B2B orders are processed within 1 to 6 weeks (excluding weekends and holidays) after receiving your purchase order. You will receive another notification when your order has shipped, along with the shipment tracking details.
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or courier service problems that are outside of your control.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and shared in the proforma invoice or estimates that we share with you initially.
International Shipping
We offer international shipping to all countries.
Shipping charges for your order will be calculated and shared in the proforma invoice or estimates that we share with you initially.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Renata Envirocom Pvt Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the agreed days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
